Pag. 184
What we remember from a conversation or an experience is mainly the peak and the end.
![The Communication Book image](https://pagebrary.com/wp-content/uploads/gravity_forms/1-0ab849e0db24bbd8622b7bdf174586b9/2023/04/IMG_0777.jpg)
Pag. 92
Our words are 7 percent, our tone of voice 38 percent, and our body language 55 percent responsible for how our communication is perceived.
Pag. 184
What we remember from a conversation or an experience is mainly the peak and the end.
Pag. 92
Our words are 7 percent, our tone of voice 38 percent, and our body language 55 percent responsible for how our communication is perceived.