Pag. 184
What we remember from a conversation or an experience is mainly the peak and the end.
Pag. 92
Our words are 7 percent, our tone of voice 38 percent, and our body language 55 percent responsible for how our communication is perceived.
Pag. 184
What we remember from a conversation or an experience is mainly the peak and the end.
Pag. 92
Our words are 7 percent, our tone of voice 38 percent, and our body language 55 percent responsible for how our communication is perceived.